Chances are: if you have called the office, you have spoken to Alicia! One of the "voices of Jack Hall Plumbing and Heating!" She brings over 16 years of customer service and employee management with one of the world's largest retailers to the Jack Hall office. She chose Jack Hall Plumbing and Heating because of its employees, family values, and atmosphere. When not at the office, Alicia enjoys spending time with he family, friends, and pets.